Returns & Exchanges
At Barry's Tea, we want you to enjoy every cup. Due to the perishable nature of our products, we offer returns or replacements on items that arrive damaged or incorrect within 30 days of purchase.
Contact Support
Email our customer service team with your order number and a photo of the damaged or incorrect tea products.
Verification
Our quality control team will review your request within 48 hours to ensure it meets our food safety return criteria.
Return Shipping
If a return is required, we will provide a prepaid shipping label to send the unopened items back to our warehouse.
Refund or Replacement
Once received, we will issue a full refund to your original payment method or dispatch a fresh replacement order immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing